CONTACT US

Interested in sharing an epic poem of your latest adventure, a love sonnet to your eyewear or a crayon drawing of your dream pair of sunglasses? Please email us – we’d love to hear from you.
 
Are you a customer, dealer, athlete or event organizer with a question, request or some feedback for us? Click on the appropriate subject line below to send an email to the right person at RYDERS to handle your request. You can expect to hear back from us on questions & requests within a maximum of two business days.
 
On-Line Shopping Inquiries
Please review our Buying On-Line FAQs for information on order processing, payment, shipping and returns. For further information, please email us at onlinestore@ryderseyewear.com
 
Product Inquiries
Warranty Requests: Please review our warranty policy for information and instructions.
Part Requests:  We are not able to supply replacement lenses or temples at this time. We do have replacement nose pads and ear pads for many of our models. Be sure to include your name, address and details of what eyewear model you have and what part you need with your request. The style name and model # are located inside the arm of your glasses (e.g. Rockslide R447-006). If we have pads for the glasses you have, we will send them to you! To attach nose and ear pads to your glasses, use a gel-based superglue.
Product Feedback:  We appreciate customer feedback on our eyewear. Please be sure to reference the specific style and model # you are providing feedback on. This information is located on the inside arm of your glasses (e.g. Rockslide R447-006).
 
Dealer Inquiries 
We strive to provide exceptional service to our dealers. Please click on the appropriate subject line to route your email to the right person at RYDERS.
Accounting Inquiries  
Request Marketing Tools  
Update Address Info  
Contact My Rep  
 
Media Inquiries   Please check out our Press Room for contacts and information.
 
Sponsorship
Athlete Sponsorship:  We are proud to sponsor select athletes who share similar values, beliefs and a passion for outdoor sport and adventure. Send us a proposal and let’s talk.
Event Sponsorship:   Event sponsorships are handled on a grassroots basis by our local field reps. Email us for help getting in touch with your local rep. Contact My Rep  
Charitable Donations: Giving back is important to us and charitable causes are chosen annually by our staff. We do not accept outside solicitations for corporate donations. In-kind donation requests should be made through your local field rep or store.
 
Address
RYDERS EYEWEAR   758 Harbourside Drive, North Vancouver, British Columbia, Canada V7P 3R7
Phone: 1-800-665-2903
Fax: (604) 924 - 1028