General

  • Which of your sunglass models are RX compatible?
    • The Ryders Metals are RX compatible. To convert to RX lenses please take your sunglasses to an optical dispensary.
    • An optical kit is available for the Incline style.
  • How can I find a specific model or colour of sunglasses?
    The best way to locate a specific pair of sunglasses is to call or visit your local dealer. Since our dealers' inventories are constantly changing, they will be able to tell you what is currently in stock. If a current style is not in stock, a dealer may be able to order it for you.
  • How does a polarized lens reduce glare?
    Ryders polarized lenses have a Horizontal Glare Reflective (HRG) filter encased inside the lens to block over 99% of the glare from water, rock, pavement and other reflective surfaces. Polarized lenses are ideal for the snow and water sports enthusiast.
  • Which Ryders goggles can be used with helmets?
    Vapor MX and Vapor Snow have helmet compatible designs.

Warranty Repair

  • What is the warranty policy for Ryders Eyewear?
    Our sunglasses are guaranteed to be free of manufacturer's defects for a full year from the date of purchase. We will replace any product within that timeframe that proves to be defective. Please be advised that this warranty does not apply to damages caused by normal wear and tear of the product - this includes scratched or broken lenses. If your sunglasses are found to be defective within a year from the date of purchase, please return them to the Bugaboos dealer you purchased them from. Your dealer will provide you with a replacement pair of sunglasses at no cost to you. If they are not currently carrying the style you are returning, they will replace it with a style of equal or lesser value. Warranty applies to residents of Norh America only.
  • If I am not covered by the warranty, do you repair or sell replacement sunglass frames or lenses?
    No, we do not repair sunglasses that are not covered by warranty.
  • Can I get replacement lenses for my sunglasses?
    The Ryders Interchangeable styles have extra lenses available. To buy a pair of replacement lenses, please contact one of our local dealers. Our other styles and brands do not have replacement lenses.
  • Can you supply me with replacement ear pads or nose pads for my sunglasses?
    Email contactus@bugaboos.com and include your name, address, and a note letting us know what sunglass model you have and what you need. The model name and number is located on the inside left arm. To attach nose pads or ear pads, use a gel-based superglue.

Athlete Sponsorship

  • Sponsorship Application Details
    Ryders Eyewear makes all athlete sponsorship decisions in the month of October. If you would like to be considered for sponsorship, your application must be submitted by October 1st and must include the following:
    • Paragraph explaining why Ryders Eyewear should sponsor you
    • Action photo(s)
    • Copies of any magazines or newspaper articles that have been written about you or have featured your photograph
    • Resume (name, contact information, years in your sport, other interests, short outline of competitive results, goals you've set for yourself in your sport)
    • Optional: a short home video or DVD of you in action
  • Submitting your sponsorship application
    You can send us your sponsorship application by email or postal service.

    Mailing address:
    Ryders Eyewear
    Attn: Sponsorship Manager
    758 Harbourside Drive
    North Vancouver, BC
    V7P 3R7

    Do not include originals of any material as your sponsorship application will not be returned to you.